ShiftX.Solutions – Privacy Policy

Effective Date: September 25, 2026

ShiftX.Solutions (“ShiftX,” “we,” “our,” or “us”), operated under CebuLabs AI, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, services, and platforms (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

---

1. Company Structure and Data Controller

ShiftX.Solutions operates under CebuLabs AI, with potential entities in:

• The Philippines (operational delivery)

• Singapore (holding or contracting entity for international clients)

The entity acting as the data controller will depend on your engagement and will be specified in your agreement or interaction with us.

---

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Full name

• Email address

• Phone number

• Company name and role

• Billing and payment information

2.2 Business and Project Data

• Project requirements and documentation

• Marketing data and analytics

• Customer or user data provided by clients

2.3 Technical Data

• IP address

• Browser type and device information

• Usage data and interaction logs

• Cookies and tracking technologies

---

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve our Services

• Deliver contracted services and project outcomes

• Communicate updates, proposals, and support

• Process payments and manage billing

• Analyze performance and optimize systems

• Comply with legal and regulatory requirements

---

4. Legal Basis for Processing

Depending on your jurisdiction, we process personal data based on:

• Contractual necessity (to deliver services)

• Legitimate interests (business operations and improvements)

• Consent (for marketing communications, where required)

• Legal obligations (compliance with applicable laws)

---

5. Data Sharing and Disclosure

We may share your information with:

5.1 Service Providers

• Cloud hosting providers

• Payment processors

• Analytics and marketing platforms

• AI and automation tool providers

5.2 Business Transfers

In the event of a merger, acquisition, or restructuring

5.3 Legal Requirements

When required to comply with laws, regulations, or legal processes

We do not sell personal data to third parties.

---

6. International Data Transfers

Your information may be processed in:

• The Philippines

• Singapore

• Other jurisdictions where our service providers operate

We implement appropriate safeguards to ensure your data remains protected across borders.

---

7. Data Retention

We retain personal data only as long as necessary to:

• Fulfill the purposes outlined in this Policy

• Comply with legal, accounting, or regulatory requirements

• Resolve disputes and enforce agreements

---

8. Data Security

We implement reasonable technical and organizational measures to protect your data, including:

• Secure cloud infrastructure

• Access controls and authentication

• Data encryption where applicable

However, no system is completely secure, and we cannot guarantee absolute security.

---

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion of your data

• Object to or restrict processing

• Request data portability

• Withdraw consent (where applicable)

To exercise these rights, contact us using the details below.

---

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience

• Analyze website traffic and behavior

• Support marketing and advertising efforts

You can manage cookie preferences through your browser settings.

---

11. Third-Party Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those external sites.

---

12. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

---

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted with a revised effective date.

Continued use of our Services constitutes acceptance of the updated Policy.

---

14. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or your data:

ShiftX.Solutions
Email: info@shiftx.solutions
Website: https://shiftx.solutions

---

15. Compliance Statement

ShiftX.Solutions aims to comply with applicable data protection laws, including:

• The Philippine Data Privacy Act of 2012

• The General Data Protection Regulation (GDPR), where applicable

---

By using ShiftX.Solutions, you acknowledge that you have read and understood this Privacy Policy.